Last updated: July 22, 2026
By accessing or using the Venway Real Estate website at venwayre.com and our resident portal (collectively, the "Services"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Services.
Venway Real Estate provides property management services for multifamily residential properties in the Westside Los Angeles area. Our website and resident portal provide:
To access certain features, you must create a resident portal account. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
You may submit maintenance requests through our portal, including emergency requests. Emergency maintenance requests may trigger automated notifications to our property management staff via email and SMS text message. By submitting a maintenance request, you consent to our team contacting you regarding the request at the phone number and email address provided.
Our Services may include SMS text messaging for emergency maintenance alerts sent to property management staff. By providing a phone number for emergency alert purposes, you consent to receiving text messages related to urgent maintenance notifications. Message frequency varies based on emergency activity. Message and data rates may apply.
To opt out of SMS messages, reply STOP to any message. For help, reply HELP or contact us at [email protected] or (424) 440-3326.
You agree not to:
All content on our website, including text, graphics, logos, and software, is the property of Venway Real Estate or its content suppliers and is protected by copyright and other intellectual property laws.
Venway Real Estate shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services. Our total liability shall not exceed the amount paid by you, if any, for accessing our Services.
Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Services will be uninterrupted, secure, or error-free.
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated terms on this page. Your continued use of the Services after changes are posted constitutes acceptance of the modified Terms.
If you have questions about these Terms, please contact us: